Bovisand Lodge Holiday Park FAQ’s

Booking and Payment:

• What payment methods are accepted?

We accept bank transfers, bank card and credit card payments excluding Amex,

• What is the deposit required, and when is the balance due?

A 25% deposit is required at the time of booking. The balance is due a month before your arrival date

• What is the cancellation policy?

Please see our terms and conditions for the full details of our cancellation policy. We prefer that customers who are unable to take their holiday agree to postpone to a mutually convenient date. However, you may cancel your holiday at any time. Cancellation charges are payable as follows;

• Cancellation more than 28 days before start date – No charge; full refund (including any deposit)
• Cancellation received more than 14 days but no more than 28 days before start date – Charge is 50% of holiday price; 50% refund
• Cancellation received more than 7 days but no more than 14 days before start date – Charge is 75% of holiday price; 25% refund
• Cancellation received 7 days or less before start date – Charge is 100% of holiday price; no refund

• Can I amend my booking?

Yes, if you need to amend your booking please get in touch and we will help you

• Are there any booking fees?

No, we don’t charge booking fees

• Do you offer any discounts or promotions?

Repeat bookers receive a 5% discount – please ask to go on our loyalty list

4 nights for the price of 3 – Book a Mon to Fri break and get 4 nights for the price of 3. (Outside of the school holidays)

Under occupancy reduction – for up to 2 people in a caravan – £25 off a 3 or 4 night stay, £50 off for a 7 night stay and £100 off a 2 week stay. (Outside of the school holidays)

2 week bookings – When you book 2 weeks you will receive £100 reduction on the total price. (Outside of the school holidays)

• Can I pay in installments?

Please contact us if you’d like to pay by installments

Accommodation Details:

• What is included in the accommodation

We aim to provide a home from home experience, you should have everything required to enable you to relax, eat and sleep comfortably.

All accommodations include: tv, dvd player, microwave, oven, gas hob, toaster, kettle, full size fridge & freezer, cutlery, crockery, wine and water glasses, frying pan, wok, saucepans, kitchen utensils incl. bread board, can and bottle opener, grater, peeler, kitchen scissors, kitchen knives, spatula, ladle, potato masher, sieve, mixing bowls, whisk, measuring jug, baking trays, baking dishes, salt and pepper, oven glove, washing up liquid, 1 toilet roll, 1 bin bag, dish brush and cloth, tea towel, handwash, clothes drying rack, hair dryer (on request), hoover, broom, dustpan and brush, clothes hangers and bedding with bed linen.

Lodges and Apartments include bath towels, dishwashers ( plus a few tablets), washing machines, tin foil, Tassimo coffee machines, iron and ironing board,  air fryers

A cot (without linen) and a highchair are provided in each lodge and are available on request in the caravans. Children under the age of 5 are not permitted to stay in the apartments

• Are linens and towels provided?

Bed linen is provided across all accommodation types. Towels are provided in apartments and lodges, you may wish to bring towels for the pool/beach. If you are staying in a caravan please pack all your towels

If you are using a cot, please bring your own linen

• Is there heating in the accommodation?

All our accommodations have central heating as standard and electric fires in the lounges

• Are pets allowed, and what are the associated fees?

Unfortunately, we do not accept pets

• Are cots and highchairs available?

Yes, cots and highchairs are available, please ask at the time of booking as there may be an additional charge. Please bring your own cot linen

• Is there Wi-Fi in the accommodation?

WiFi is available in all accommodation types and is free of charge

• Are barbecues allowed?

The Apartments and Lodges have gas barbeques. Disposable/travel barbeques can be used on the grass next to the caravans or please ask us for a slab to stand it on. Please do not use them on the wooden tables and ensure that they are cold before putting in the bins to avoid fires.

• Does the accommodation have a veranda or balcony?

The Lodges have wooden terraces with a table and chairs and a lawn area, Apartments have patio terraces with table and chairs, and our Caravans have a lawn area with a picnic bench

• Is smoking/vaping permitted?

 We have a no smoking/vaping policy inside all our holiday accommodations.

Arrival and Departure:

• What are the check-in and check-out times?

Check in is from 4pm – 6pm and check out is at 9.30am

• Where do I collect and leave the keys?

Call at the door of the big white house (Lodge) and we will greet you and show you to your accommodation. When you depart, please bring your key to the white Lodge and leave in the wicker pot in the porch area.  Either call at the door or contact us on 01752 403554, to notify us that you are leaving.

• What happens if I arrive late?

If you are arriving after 6pm, please let us know so that we can plan to meet you and show you to your accommodation, or make alternative arrangements for your arrival        

• Where can I park?

Parking is free of charge. We kindly ask that you do not park beside your accommodation unless unloading/loading to allow for children to play safely. Please park within the large car park, to your left as you approach the Lodge

• What travel directions are available?

We are in a rural location with very limited seasonal public transport, so a car is necessary.

You will be sent travel directions shortly before your arrival date. Our postcode is PL9 0AA. SAT NAV doesn’t like our Devonian lanes and may take you in the wrong direction, so we recommend that you use them

On-Site Facilities and Activities:

• What facilities are available on the park?

Indoor heated pool and sauna, open year round

Children’s play area with slide, swings, climbing tower and springy

Goats and free roaming chickens

Table Tennis, Badminton and Football nets

Public sandy beaches at the foot of the park

Monthly moth trapping and morning reveals (May – Sep 2025)

Weekly ethical animal encounters with Zoolab (July & Aug 2025)

Kayaks available for use in the summer months

Launderette with ironing facilities

Free WiFi

Electric car charger

SW coast path at the foot of the park

• Is there an entertainment program?

No, we are a quiet nature loving park and by popular demand there are no on-site restaurants, club houses or shops. These can be found a short walk or drive away

• Are the Park and the facilities accessible?

Our accessibility statement, which can be found at the bottom of our website home page has detailed information on our terrain, accommodation and facilities. Due to our location at the bottom of a wooded valley that opens onto a beach, and the hilly nature of our terrain, we may not be suitable for those with mobility impairments. We understand this may be disappointing, and we apologise that we cannot accommodate everyone. If you have any questions, please don’t hesitate to ask

• Are there any on-site shops/restaurants?

No, a small beach shop can be found a short walk away, you can pick up milk and butter there. When you arrive at the beach, turn left up the hill, the shop is approximately 50m further along on your left. Larger supermarkets such as Morrisons and ASDA are a 10-minute drive away.

There are two cafes either side of the beach (Cliff Edge Café and Café Bovisands). They are walking distance (10-15 mins) and serve traditional café food and ice cream

A seasonal food van (fish & chips) is on-site once a week in July & August. Please check our social media for timings

• Can I get supermarket deliveries to my accommodation?

Yes, all the supermarkets deliver to us. Ask the delivery driver to call at the Lodge and we will direct them to your accommodation. Please don’t forget to notify us of your booked time slot.

• Do you have an electric car charger?

Yes, we have a 2-point electric car charging point. You will need to use your own cable and download the Monta EV Charging app

The Local Area:

• Are there any local attractions nearby?
• • Beaches:

  Bovisand beaches, Wembury Beach, Mothecombe Beach, Bigbury-on-sea

  • Wembury Marine Centre:

  The centre runs regular snorkel safaris – please check website for times and availability

  • South West Coast Path:

  The path runs along the foot of the park, you can take in dramatic coastline and stop at pubs for a drink/food along the way

  • Staddon Heights Golf Club:

  A coastal course with incredible views spanning Plymouth Sound and Dartmoor, the club also has an on-site restaurant with and is open to non-members

  • The Barbican and Plymouth Hoe:

  visit Tinside Lido, the historic Mayflower steps, browse the Antique shops in the cobblestone alleys, enjoy the view from Smeatons Tower – a climbable lighthouse, enjoy water side drinks and food in the cafes and restaurants

  • Horse riding:

  There are stables at Wembury and Cholwell

  • National Trust properties and gardens:

  These include; Saltram House, Antony House, Mount Edgcumbe and Buckland Abbey

  • Dartmoor:

  There are lots of walking opportunities, you can climb Tors, view Burrator reservoir and see the rugged landscape

  • Boat Trips:

  Daily fishing trips and visits to Mount Edgcumbe, fishing villages of Kingsand & Cawsand

  • Mountbatten Water sports Centre:

  Try sailing, canoeing, kayaking or SUP’ing

  • National Marine Aquarium:

  Visit the largest aquarium in the UK

  • The Box:

  A museum with interactive exhibits, covering art, local history and natural science. You can even see a woolly mammoth. Suitable for all ages.

  • Pennywell Farm:

  Enjoy activities, rides, and hundreds of animals

  • Woodland Family Theme Park:

  A family theme park with indoor and outdoor zones

  • Adrenaline Quarry

  The biggest aqua park in the southwest with a water based inflatable assault course